E-commerce

AI agents for e-commerce websites: from product questions to purchase

Use an AI agent for product discovery, comparison and pre-purchase questions.

For e-commerce, the most valuable agent is a product-finding layer that understands what the shopper is trying to buy.

Useful jobs

  • Recommend products from the actual catalog and stated criteria.
  • Compare products using verified attributes.
  • Answer shipping, returns, sizing and compatibility questions.
  • Explain bundles and promotions accurately.

Price, stock and specifications change. Use current structured product data rather than a static prompt.

Measure product clicks, add-to-cart actions, checkout starts and purchases after an agent interaction. Conversation volume alone is not the outcome.

Sources

  1. FEVAD, French e-commerce results for 2025

The author

Edouard Vary

Javo answers your visitors, even out of hours.

Installed on your site with one line of code, €600 per month per product.

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