Articles

Numbers to help you stop losing visitors

Every article starts from an original calculation that is sourced and reproducible.

Alternatives

$1,572

per year on Hobby billed yearly with the branding add-on, before extra credits or other add-ons

7 Chatbase alternatives for website AI agents in 2026

Ben Tannenbaum · 17 October 2026

Real estate

0.1

extra closed deals per month at an assumed €6,000 net income per deal

Lofty alternatives for real estate leads

Ben Tannenbaum · 16 October 2026

E-commerce

$1,000

per month at Gorgias’s listed monthly-contract AI Agent rate, before the helpdesk plan

Gorgias alternatives for online stores

Ben Tannenbaum · 16 October 2026

Hospitality

€1,287

over 12 months, at the lower of the two listed Basic rates

HiJiffy alternatives for hotels and vacation rentals

Ben Tannenbaum · 16 October 2026

Availability

€1.07

per closed hour, using the 2026 average of 562 closed hours a month

Best AI agents for after-hours lead capture in 2026: 7 options compared

Ben Tannenbaum · 16 October 2026

Small business

2 of 7

show euro prices: Javo and Landbot (29%)

Best AI chatbots for small business websites in France in 2026: 7 options compared

Ben Tannenbaum · 16 October 2026

Real estate

€20

per enquiry at an assumed 30 website enquiries a month

Best AI chatbots for real estate agencies in 2026: 7 options compared

Ben Tannenbaum · 16 October 2026

Hospitality

5 of 7

list a price on the official page we checked (71%)

Best AI chatbots for hotels in 2026: 7 options compared

Ben Tannenbaum · 16 October 2026

Alternatives

$216

over 12 months on Business billed yearly, with $20 of AI credits each month

7 Chatfuel alternatives for website AI agents in 2026

Ben Tannenbaum · 16 October 2026

Alternatives

$10.00

per call on the Starter plan, at its 30 included calls

7 Smith.ai alternatives for website enquiries in 2026

Ben Tannenbaum · 16 October 2026

Alternatives

€384

over 12 months on Starter billed annually, before tax

7 Landbot alternatives for website AI agents in 2026

Ben Tannenbaum · 16 October 2026

Alternatives

$0.49

per additional session, after the first 500 sessions included on each paid plan

7 Freshworks alternatives for website AI agents in 2026

Ben Tannenbaum · 16 October 2026

Alternatives

$0.056

per automated conversation, using the page’s own approximation

7 Crisp alternatives for website AI agents in 2026

Ben Tannenbaum · 16 October 2026

Alternatives

$0.99

per extra AI resolution in the 50-resolution package

7 LiveChat alternatives for website AI agents in 2026

Ben Tannenbaum · 16 October 2026

Alternatives

$0.60

per conversation at the 250 included each month

7 Botpress alternatives for website AI agents in 2026

Ben Tannenbaum · 16 October 2026

Alternatives

$0.65

per Lyro conversation at the entry allowance of 50 a month

7 Tidio alternatives for website AI agents in 2026

Ben Tannenbaum · 16 October 2026

Medical products

64%

of EU internet users searched for health information in 2025

AI agents for medical-product websites: answer product questions, not medical ones

Ben Tannenbaum · 27 September 2026

Financial services

74%

of EU internet users used online banking in 2025

AI agents for banking and fintech websites: useful without overstepping

Ben Tannenbaum · 27 September 2026

SaaS

62.52%

of EU information and communication enterprises used AI technologies in 2025

AI agents for SaaS websites: qualify, explain and route product interest

Ben Tannenbaum · 27 September 2026

Professional services

40.43%

of EU professional, scientific and technical service enterprises used AI in 2025

AI agents for agencies and professional-services websites

Ben Tannenbaum · 27 September 2026

Education

34.8%

of EU internet users took an online course or used online learning materials in 2025

AI agents for online schools and education websites

Ben Tannenbaum · 27 September 2026

Automotive

25%

of new-vehicle buyers used AI tools during shopping in Cox Automotive's 2025 study

AI agents for car dealerships: answer the shopper before the showroom visit

Ben Tannenbaum · 27 September 2026

E-commerce

101/sec

online transactions in France in 2025, averaged across every second of the year

AI agents for e-commerce websites: from product questions to purchase

Ben Tannenbaum · 27 September 2026

Hospitality

3.1bn

nights spent in EU tourist accommodation in 2025

AI agents for hotels and vacation-rental websites

Ben Tannenbaum · 27 September 2026

Logistics

137.8

U.S. Freight Transportation Services Index in December 2025, with 2000 set to 100

AI agents for logistics, freight and 3PL websites

Ben Tannenbaum · 27 September 2026

Insurance

€84.7bn

gross inflows into redeemable life-insurance contracts in France in H1 2025

AI agents for insurance brokers and financial advisers

Ben Tannenbaum · 27 September 2026

Real estate

24.82%

of EU real-estate enterprises used AI technologies in 2025

AI agents for real estate brokerage websites: what should they actually do?

Ben Tannenbaum · 27 September 2026

Flexible office

+37%

increase in after-hours conversions reported by Bond Collective after deploying Uniti AI

Uniti alternatives for coworking and flexible office operators

Ben Tannenbaum · 27 September 2026

Comparisons

4.3×

the average Google Trends interest for “AI agent” versus “AI chatbot” in our worldwide comparison

Top 10 AI agents for websites in 2026

Ben Tannenbaum · 27 September 2026

Alternatives

$0.10

per standard Agentforce action at the listed Flex Credit rate

7 Salesforce Agentforce alternatives for website AI agents in 2026

Ben Tannenbaum · 27 September 2026

Alternatives

$500

of usage at the published $0.50 per-resolution rate, before included credits

7 HubSpot Customer Agent alternatives for websites in 2026

Ben Tannenbaum · 27 September 2026

Alternatives

$275

per month for five seats at Zendesk’s published annual-payment rate

7 Zendesk alternatives for website AI agents in 2026

Ben Tannenbaum · 27 September 2026

Alternatives

$1,135

illustrative monthly cost at the published annual-billing seat rate, before other usage

7 Intercom alternatives for website AI agents in 2026

Ben Tannenbaum · 27 September 2026

Businesses

3,194

businesses created in France on average every day of 2025, of which about two thirds as micro-entrepreneurs

3,194 businesses were created in France every day of 2025

Ben Tannenbaum · 25 September 2026

Usage

−16.4%

fall in outgoing voice minutes in France between 2021 and 2025, fixed and mobile together

People in France make 16% fewer phone calls than in 2021

Ben Tannenbaum · 25 September 2026

Reputation

+41%

rise in the share of consumers who always read reviews of local businesses, from 29% to 41% in a year

The share of people who always read reviews jumped 41% in a year

Ben Tannenbaum · 25 September 2026

Usage

101 / s

online transactions every second in France in 2025, on average across every hour of the year

French shoppers made 101 online purchases every second in 2025

Ben Tannenbaum · 25 September 2026

Visibility

3.7

Google searches in France for every click that reaches the open web, based on 271 such clicks per 1,000 searches in 2026

In France, it takes 3.7 Google searches to send one visitor to a website

Ben Tannenbaum · 25 September 2026

Visitors

47

human visits out of every 100 on the web in 2025, once automated traffic is taken out

Only 47 in 100 website visits now come from humans

Ben Tannenbaum · 25 September 2026

Usage

14.2×

the level of traffic from generative AI tools to US retail sites in May 2026 compared with October 2024

Traffic from AI assistants to retail sites has grown 14-fold in 19 months

Ben Tannenbaum · 25 September 2026

Usage

10.9%

of the world’s population, the share that 900 million weekly ChatGPT users represent

One person in nine on the planet uses ChatGPT every week

Ben Tannenbaum · 25 September 2026

Visibility

35%

of French very small and small businesses (TPE and PME) have no website presenting their business

One French small business in three still has no website

Ben Tannenbaum · 25 September 2026

Regulation

45 h

a week at most when a consumer can be canvassed by phone in France: 26.8% of the week, and since 11 August 2026 only with their prior consent

Since 11 August 2026, cold calls in France need consent, within a 45-hour weekly window

Ben Tannenbaum · 25 September 2026

Availability

112 h

closed in a row from Wednesday 5 pm to Monday 9 am if you take the Friday after Ascension Day (6 May 2027) or 11 November 2027

2027 has two more working days than 2026, and two 112-hour bridge weekends

Ben Tannenbaum · 25 September 2026

Usage

1,095 h

a year spent online, at the more than 3 hours a day Médiamétrie measured in 2025: 54% of the 2,016 hours a 9-to-5 business is open

People in France now spend over 1,000 hours a year online

Ben Tannenbaum · 25 September 2026

Responsiveness

44%

of calls to businesses are not answered by a person, according to an analysis of more than 70 million calls

44% of calls to businesses never reach a person, and the famous voicemail statistic has no source

Ben Tannenbaum · 25 September 2026

Responsiveness

73×

longer than the 10 minutes most people call “immediate”: the 12 h 10 min average email response time measured by SuperOffice

Companies took 73 times longer than the 10 minutes customers expect to answer an email

Ben Tannenbaum · 25 September 2026

Conversion

934

visitors out of every 1,000 leave a median landing page without converting

934 out of 1,000 visitors leave a typical landing page without getting in touch

Ben Tannenbaum · 25 September 2026

Usage

2.7×

the share of people in France using generative AI (48% in 2025) compared with French businesses of 10+ employees using AI (18% in 2025)

People in France use AI 2.7 times as often as French businesses do

Ben Tannenbaum · 25 September 2026

Availability

79.3%

of the hours in 2026 fall outside opening hours for a 9-to-5 business that also takes five weeks off

With five weeks off, a one-person business is closed 79% of the year

Ben Tannenbaum · 25 September 2026

Personal data

1,096 days

the CNIL’s three-year guideline for a lead collected on 25 September 2026, unless the prospect gets back in touch

A lead collected by your chat today can be kept until 25 September 2029

Ben Tannenbaum · 25 September 2026

Availability

76.2%

of economically active French businesses had no employee in 2024

76% of French businesses have no employee to answer the phone

Ben Tannenbaum · 25 September 2026

Regulation

96.5%

of French enterprises are microenterprises in Insee’s 2023 count, the same definition the Accessibility Act uses for its exemption

96.5% of French businesses are exempt from the Accessibility Act’s service rules. Your chat should still be usable

Ben Tannenbaum · 25 September 2026

Usage

2.4×

between 2023 and 2025: the share of people aged 12 and over in France using generative AI rose from 20% to 48%

48% of French people use generative AI: your visitors already know how to talk to a chat

Ben Tannenbaum · 24 September 2026

Responsiveness

384×

longer than 10 minutes: the wait for an enquiry received on Friday at 5 pm and handled on Monday at 9 am

Your visitors expect a reply within 10 minutes. At weekends, it comes 384 times later

Ben Tannenbaum · 24 September 2026

Personal data

€146,167

average fine across the other 81 sanctions of 2025, once the two fines of €325 million and €150 million are removed

CNIL fines in 2025: without the two record fines, the average falls to €146,000

Ben Tannenbaum · 24 September 2026

Regulation

0 days

of delay for the obligation to tell people they are interacting with an AI, despite the Digital Omnibus adopted in July 2026

Chatbots: telling visitors they are talking to an AI has been mandatory since 2 August 2026

Ben Tannenbaum · 24 September 2026

Mobile

44%

of visits would be both on a smartphone and outside office hours if traffic were spread evenly across the year

On mobile, your call button is useless most of the time

Ben Tannenbaum · 24 September 2026

Costs

€83,019

of gross pay at the French minimum wage (SMIC) to cover the 6,744 closed hours of 2026, before employer contributions and premiums

Covering your closed hours with an employee would cost over €83,000 a year

Ben Tannenbaum · 24 September 2026

Responsiveness

64 h

of waiting between Friday 5 pm and Monday 9 am: 2.7 times the 24-hour mark beyond which HBR measured qualification odds more than 60 times lower

A lead that arrives at 5 pm on Friday waits 64 hours for a reply

Ben Tannenbaum · 24 September 2026

Case study

6,744 h

a year during which the chat takes the call button’s place on mobile: 77% of the hours in 2026

ALYOR: the chat takes over from the call button when the office is closed

Ben Tannenbaum · 24 September 2026

Return on investment

3 leads/month

cover the €600 monthly subscription in this example, if a client brings you €1,000 of margin and you sign one lead in four

How many leads per month cover a €600/month chat agent?

Ben Tannenbaum · 24 September 2026

Availability

77.0%

of the 8,760 hours in 2026 fall outside office hours, public holidays included

77% of the year’s hours fall outside your opening hours

Ben Tannenbaum · 24 September 2026