7 Crisp alternatives for website AI agents in 2026

Crisp gives a small team a shared inbox with several seats at a low monthly price, and adds AI through a credit allowance. People look for alternatives when they want the AI answers set up for them, or when they need features that Crisp lists only on a higher plan.

Javo is listed first because Javo publishes this article. It is a narrower product. The table shows where Crisp is the better choice.

About this comparison: Javo publishes this article and is one of the options listed, in first place. Placement reflects our focus on website enquiries, not an independent performance ranking. We checked the public vendor pages named in the sources on 16 October 2026. We did not run a head-to-head product benchmark. Prices are in US dollars unless marked €. Billing units differ, and the vendor can change them at any time.

When Crisp is the better choice

Keep Crisp when several people need to share one inbox and you want a low published monthly price. Mini is $45 per month with 4 seats, Essentials is $95 with 10 seats and Plus is $295 with 20 or more. Extra agents are listed at $10 per month. Prices exclude VAT unless a valid EU VAT number is entered.

Seven alternatives, depending on the job

1. Javo

Consider Javo when you want the AI answers set up for you instead of an inbox you configure. Javo official page.

2. Tidio Lyro

Consider Tidio when you want live chat, helpdesk and an AI agent in one product, with a free plan. Tidio Lyro official page.

3. LiveChat

Consider LiveChat when per-seat pricing suits a team of known size answering visitors. LiveChat official page.

4. Chatbase

Consider Chatbase when you want to configure an agent on your own content, paid in message credits. Chatbase official page.

5. Botpress

Consider Botpress when you need custom workflows and can maintain them. Botpress official page.

6. Intercom Fin

Consider Intercom when Fin should sit on top of an inbox you already use. Intercom Fin official page.

7. HubSpot Breeze Customer Agent

Consider HubSpot when chat leads should flow into a HubSpot record. HubSpot Breeze Customer Agent official page.

Where each option fits

Option	Published pricing basis, checked 16 October 2026
Javo	€600 per month per product
Tidio Lyro	Lyro AI Agent from $32.50 per month for 50 Lyro conversations; Starter $24.17 per month; managed AI service only on Premium, by quote
LiveChat	Essential $19 per seat per month billed annually ($25 monthly), with 10 AI resolutions a month; 50 extra resolutions cost $49.50
Chatbase	Hobby $32 per month billed yearly for 700 message credits; branding removal $1,188 per year
Botpress	Plus $150 per month billed annually for 250 conversations; Team $750 for 1,500; managed build by quote
Intercom Fin	Fin from $0.99 per outcome; Essential seat $29 per month
HubSpot Breeze Customer Agent	$0.50 per resolution for messaging; Professional or Enterprise edition required

When not to choose Javo

If you want a shared inbox for several people at a low published price and will manage the agent’s content yourself, Crisp is likely to fit better than Javo.

Javo is a website agent set up for you at €600 per month per product. It does not include a ticket queue or voice or messaging channels.

Credits are not customers

A credit allowance sets how much AI you can use, not how many enquiries you will win. The page describes about 450 automated conversations for $25 of credits. Test your own questions to see how many credits a typical conversation uses.

Javo costs €600 per month per product. Crisp Essentials is $95 per month with $25 of AI credits. The Crisp route is cheaper on published prices if your team will set up and maintain the agent. Javo is worth a quote if you want that work done for you.

How to test a replacement

Install each option on a test page or a quiet service page. Ask the same ten questions on desktop and mobile. Record the answer, the time it took and whether your team received a usable contact.

Change one fact in your source material, such as opening hours, and record how long the agent takes to repeat the new fact.