Alternatives

7 Chatfuel alternatives for website AI agents in 2026

Compare Javo and six Chatfuel alternatives. See the first-year cost of Chatfuel Business with its AI credits, where Chatfuel is the better fit and when not to choose Javo.

Chatfuel is an AI agent for sales conversations on WhatsApp, Instagram and Facebook, with a website option. People look for alternatives when most of their visitors arrive on the website, or when they want someone else to set up the agent.

Javo is listed first because Javo publishes this article. It is a narrower product. The table shows where Chatfuel is the better choice.

About this comparison: Javo publishes this article and is one of the options listed, in first place. Placement reflects our focus on website enquiries, not an independent performance ranking. We checked the public vendor pages named in the sources on 16 October 2026. We did not run a head-to-head product benchmark. Prices are in US dollars unless marked €. Billing units differ, and the vendor can change them at any time.

When Chatfuel is the better choice

Keep Chatfuel when customers write to you in WhatsApp, Instagram or Facebook messages. The page says the agent replies, qualifies, books and follows up on those channels, can send a payment link and syncs bookings to a calendar. It lists agencies, local services, real estate and clinics among its users. Javo’s published offer does not cover those messaging channels.

Seven alternatives, depending on the job

1. Javo

Consider Javo when most visitors arrive on your website rather than in WhatsApp, Instagram or Facebook messages. Javo official page.

2. Landbot

Consider Landbot when you want both website and WhatsApp flows that your marketing team builds itself. Landbot official page.

3. Tidio

Consider Tidio when the website is the main channel and you want human chat and AI together. Tidio official page.

4. Crisp

Consider Crisp when several people answer from one inbox that also covers website chat. Crisp official page.

5. Chatbase

Consider Chatbase when you want to configure a website agent from your own content and budget in message credits. Chatbase official page.

6. Botpress

Consider Botpress when you need a custom agent across several channels and have someone to maintain it. Botpress official page.

7. LiveChat

Consider LiveChat when staff answer website visitors directly and AI is a light extra. LiveChat official page.

Where each option fits

OptionPublished pricing basis, checked 16 October 2026
Javo€600 per month per product
LandbotStarter €40 per month (€32 billed annually) with 500 chats, 100 of them AI chats; Professional €100 (€80 annually) with 2,500 chats and 300 AI chats; extra AI chats €0.10 each; Business from €400 per month; prices before tax
TidioLyro AI Agent from $32.50 per month for 50 Lyro conversations; Starter $24.17 per month; managed AI service only on Premium, by quote
CrispMini $45, Essentials $95, Plus $295 per month per workspace, with $5, $25 and $75 of AI credits
ChatbaseHobby $32 per month billed yearly for 700 message credits; branding removal $1,188 per year
BotpressPlus $150 per month billed annually for 250 conversations; Team $750 for 1,500; managed build by quote
LiveChatEssential $19 per seat per month billed annually ($25 monthly), with 10 AI resolutions a month; 50 extra resolutions cost $49.50

When not to choose Javo

If your customers mainly message you on WhatsApp, Instagram or Facebook, Chatfuel is likely to fit better than Javo, which works on your website.

Javo is a website agent set up for you at €600 per month per product. It does not include a ticket queue, voice or messaging channels or a tool your team configures and maintains.

Credits, not chats

Chatfuel includes $20 of AI credits a month on Business. A credit allowance sets a spending limit, not the number of enquiries you can handle. Run your own conversations to see how fast credits are used, and ask what happens when they run out.

On published prices, Chatfuel Business costs $216 in the first year. Javo costs €600 per month per product, which is €7,200 over 12 months. The Javo price includes setup done for you. With Chatfuel, your team connects the channels and writes the agent’s instructions.

How to test a replacement

List where your enquiries start: website, WhatsApp, Instagram or phone. Test each option on the channels you actually use, with the same ten questions. Record the answer and whether your team received a usable contact.

Check what happens when the agent does not know the answer, and who gets the message.

Compare the wider shortlist

Top 10 AI agents for websites

Intercom · Zendesk · HubSpot Customer Agent · Salesforce Agentforce · Chatbase · Tidio · Botpress · LiveChat · Crisp · Freshworks · Landbot · Smith.ai

Best AI chatbots for hotels · Best AI chatbots for real estate agencies · Best AI chatbots for small business websites in France · Best AI agents for after-hours lead capture

Request a Javo demo using your own website questions.

Sources

  1. Chatfuel: plans and AI credits
  2. Chatfuel: AI agent for WhatsApp, Instagram, Facebook and website
  3. Javo: current offer, implementation and pricing
  4. Landbot: plans, chats and AI chats
  5. Tidio: current plans, Lyro allowances and managed options
  6. Crisp: plans, seats and AI credits
  7. Chatbase: official plans, message credits and branding add-on (rechecked 17 October 2026)
  8. Botpress: current plans, conversation definition and AI usage
  9. LiveChat: plans, AI resolutions and extra resolution packages
Ben Tannenbaum

The author

Ben Tannenbaum

Founder, Javo

Ben founded Javo. He is also the founder and CEO of Aiso, which analyses real conversations between people and AI assistants at scale, and before that built a pricing-data startup for coworking spaces. He studied statistics.

LinkedIn profile

Javo answers your visitors, even out of hours.

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