Best AI chatbots for hotels in 2026: 7 options compared

Seven AI chatbots are worth checking for a hotel or rental website. Five publish a price. Two ask you to contact them.

A hotel chatbot has three jobs: answer guest questions from approved information, send a guest toward the booking engine or the reservation team, and refuse politely when it does not know a date or a rate.

About this comparison: Javo publishes this article and is one of the options listed, in first place. Placement reflects our focus on website enquiries, not an independent performance ranking. We checked the public vendor pages named in the sources on 16 October 2026. We did not run a head-to-head product benchmark. Prices are in US dollars unless marked €. Billing units differ, and the vendor can change them at any time.

How we chose and ordered the options

We listed vendors whose official pages describe a product for this job and whose pages we could read on 16 October 2026. We did not run a head-to-head test. Javo is first because Javo publishes this list, not because we measured it as the most accurate. After Javo, the order follows how closely each option matches the use case. For hotels and rentals we also looked at which channels each option covers (website, messaging, booking engine) and whether prices are quoted per property or per room.

The seven options

1. Javo

Best for: A hotel or rental that wants website questions answered and contact details passed to the team, with setup done for it.

Consider Javo when you want guest questions answered from your own pages and contact details passed to the team, with setup done for you. Javo official page.

2. HiJiffy

Best for: Hotels that want an AI concierge on more channels, with plan prices published.

Consider HiJiffy when you want guest messaging on more channels and plan prices you can read before you call. HiJiffy official page.

3. Asksuite

Best for: Hotels that want an AI reservation assistant across messaging channels.

Consider Asksuite when you want an AI reservation assistant across webchat, WhatsApp, Instagram, Messenger and email with a shared CRM. Asksuite official page.

4. Quinta

Best for: Hotels that want a hotel-data vendor with an AI virtual assistant.

Consider Quinta when you want a hotel-focused vendor with an AI virtual assistant and hotel data services, and are ready to ask for a quote. Quinta official page.

5. Landbot

Consider Landbot when your marketing team wants to build a website and WhatsApp booking flow itself. Landbot official page.

6. Tidio

Consider Tidio when a small property wants live chat and a low-cost AI agent, with a free plan to start. Tidio official page.

7. Crisp

Consider Crisp when reception staff share an inbox and AI is paid from credits. Crisp official page.

Where each option fits

Option	Published pricing basis, checked 16 October 2026
Javo	€600 per month per product
HiJiffy	Basic from €99 per month (website, 3 languages); Pro from €159 (132 languages, booking engine and CRM integration, voice and text); Premium from €319 (PMS or CRM integration, WhatsApp and SMS); setup fee per five properties
Asksuite	Not published. The page says pricing depends on the hotel’s needs
Quinta	No price for the assistant on the pricing page; the hotel data services start at $599 per month
Landbot	Starter €40 per month (€32 billed annually) with 500 chats, 100 of them AI chats; Professional €100 (€80 annually) with 2,500 chats and 300 AI chats; extra AI chats €0.10 each; Business from €400 per month; prices before tax
Tidio	Lyro AI Agent from $32.50 per month for 50 Lyro conversations; Starter $24.17 per month; managed AI service only on Premium, by quote
Crisp	Mini $45, Essentials $95, Plus $295 per month per workspace, with $5, $25 and $75 of AI credits

When not to choose Javo

Do not choose Javo if you need guest messaging on WhatsApp or other channels, voice, or live integration with your booking engine or property management system. HiJiffy lists those on its Pro and Premium plans, and Asksuite lists several messaging channels. Do not choose Javo for a single small property if a lower-priced plan already covers your website questions.

Javo is a website agent set up for you at €600 per month per product. It does not include a shared inbox for your own team, a tool your team configures and maintains or a CRM or customer database.

What to test on a hotel or rental site

Write down the ten questions guests ask most, such as check-in and check-out times, parking, pets, cancellation and breakfast. Ask each option those questions on your own pages. Then ask two questions the pages cannot answer, such as whether a given date is free. A good answer is a clear refusal and an offer to pass on contact details.

Ask each vendor whether live availability and prices are connected or only described, and who updates the answers when your rates change.

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