Best AI chatbots for real estate agencies in 2026: 7 options compared

Seven AI chatbots are worth checking for a real estate agency website. Only some publish a price: Javo, HubSpot, Tidio and Crisp do, and Lofty, Ylopo and Structurely do not.

The job on an agency website is to answer questions about listings and services, and to collect what a negotiator needs before calling: property, budget, timing, area and whether the person is buying, selling or renting.

About this comparison: Javo publishes this article and is one of the options listed, in first place. Placement reflects our focus on website enquiries, not an independent performance ranking. We checked the public vendor pages named in the sources on 16 October 2026. We did not run a head-to-head product benchmark. Prices are in US dollars unless marked €. Billing units differ, and the vendor can change them at any time.

How we chose and ordered the options

We listed vendors whose official pages describe a product for this job and whose pages we could read on 16 October 2026. We did not run a head-to-head test. Javo is first because Javo publishes this list, not because we measured it as the most accurate. After Javo, the order follows how closely each option matches the use case. For agencies we also looked at whether a product handles inbound website enquiries or mostly outbound follow-up, and whether it comes bundled with a CRM.

The seven options

1. Javo

Best for: An agency that wants property enquiries on its website answered and the buyer or seller contact passed to the team, with setup done for it.

Consider Javo when you want property enquiries on your website answered and buyer or seller contact details passed to your negotiators. Javo official page.

2. Lofty

Best for: Agents and teams that want a real estate platform, with the Sales Agent as an add-on.

Consider Lofty when you want a real estate platform with a Sales Agent add-on that the page describes as a virtual ISA working 24/7. Lofty official page.

3. Ylopo

Best for: Agents who want AI outreach and paid lead generation from one vendor.

Consider Ylopo when you want AI text and voice outreach, lead generation, ads and a branded home-search website from one vendor. Ylopo official page.

4. Structurely (21X)

Best for: Teams that want conversational AI across voice, SMS, email and chat.

Consider Structurely when you want conversational AI across voice, SMS, email and chat for several industries, with real estate as one use case. Structurely (21X) official page.

5. HubSpot Customer Agent

Consider HubSpot when your agency already runs its contacts and deals in HubSpot. HubSpot Customer Agent official page.

6. Tidio

Consider Tidio when you want live chat and a low-cost AI agent on a listings site. Tidio official page.

7. Crisp

Consider Crisp when several negotiators share an inbox and AI is paid from credits. Crisp official page.

Where each option fits

Option	Published pricing basis, checked 16 October 2026
Javo	€600 per month per product
Lofty	Packages and the Sales Agent add-on by quote; no prices published for them
Ylopo	By quote after a call; three plans named Solo, Growing Team and Complete; no prices published
Structurely (21X)	No prices on the page reviewed
HubSpot Customer Agent	$0.50 per resolution for messaging; Professional or Enterprise edition required
Tidio	Lyro AI Agent from $32.50 per month for 50 Lyro conversations; Starter $24.17 per month; managed AI service only on Premium, by quote
Crisp	Mini $45, Essentials $95, Plus $295 per month per workspace, with $5, $25 and $75 of AI credits

When not to choose Javo

Do not choose Javo if you want outbound calls or text messages to leads, a real estate CRM, paid lead generation or an IDX home-search website. Ylopo, Lofty and Structurely describe those. Javo’s published offer starts at your website and collects the contact for you to follow up. Do not choose it if you do not yet receive website enquiries to answer.

Javo is a website agent set up for you at €600 per month per product. It does not include a shared inbox for your own team, a ticket queue or a CRM or customer database.

What to test with property enquiries

Take ten recent enquiries and note what an agent needed to ask before it could act. Ask each option to gather the same details from a new visitor. Check that your team receives all of them in one message.

Keep price negotiation, legal interpretation and promises about a property with a qualified person.

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Request a Javo demo using your own website questions.