Small business

Best AI chatbots for small business websites in France in 2026: 7 options compared

Seven AI chatbots for a small business website in France, with Javo first, the published price basis of each, where each is the better choice and when not to choose Javo.

Seven AI chatbots are worth checking for a small business website in France. Two show their price in euros on the pages we checked. The other five show dollars.

For a small business, the questions are practical: who sets the agent up, who keeps it current, what the bill looks like in euros and whether it answers in French. Check the last point yourself on your own pages, because the vendor pages we read do not state French accuracy.

About this comparison: Javo publishes this article and is one of the options listed, in first place. Placement reflects our focus on website enquiries, not an independent performance ranking. We checked the public vendor pages named in the sources on 16 October 2026. We did not run a head-to-head product benchmark. Prices are in US dollars unless marked €. Billing units differ, and the vendor can change them at any time.

How we chose and ordered the options

We listed vendors whose official pages describe a product for this job and whose pages we could read on 16 October 2026. We did not run a head-to-head test. Javo is first because Javo publishes this list, not because we measured it as the most accurate. After Javo, the order follows how closely each option matches the use case. For France we also looked at whether prices appear in euros and whether the vendor page says anything about answers in French.

The seven options

1. Javo

Best for: A French small business that wants a website agent set up for it and a price in euros.

Consider Javo when you want an agent set up for you and a price you can read in euros. Javo official page.

2. Landbot

Consider Landbot when you want to build the agent yourself and see euro prices on the page. Landbot official page.

3. Tidio

Consider Tidio when a small team wants human chat and AI together, with a free plan to start. Tidio official page.

4. Crisp

Consider Crisp when several people share one inbox; check the quality of its French answers yourself. Crisp official page.

5. Chatbase

Consider Chatbase when you want to configure an agent from your own content and budget in credits. Chatbase official page.

6. LiveChat

Consider LiveChat when you answer visitors yourself and want a small AI allowance. LiveChat official page.

7. Botpress

Consider Botpress when you want a custom agent and can maintain it. Botpress official page.

Where each option fits

OptionPublished pricing basis, checked 16 October 2026
Javo€600 per month per product
LandbotStarter €40 per month (€32 billed annually) with 500 chats, 100 of them AI chats; Professional €100 (€80 annually) with 2,500 chats and 300 AI chats; extra AI chats €0.10 each; Business from €400 per month; prices before tax
TidioLyro AI Agent from $32.50 per month for 50 Lyro conversations; Starter $24.17 per month; managed AI service only on Premium, by quote
CrispMini $45, Essentials $95, Plus $295 per month per workspace, with $5, $25 and $75 of AI credits
ChatbaseHobby $32 per month billed yearly for 700 message credits; branding removal $1,188 per year
LiveChatEssential $19 per seat per month billed annually ($25 monthly), with 10 AI resolutions a month; 50 extra resolutions cost $49.50
BotpressPlus $150 per month billed annually for 250 conversations; Team $750 for 1,500; managed build by quote

When not to choose Javo

Do not choose Javo if you have someone who wants to build and edit the agent personally and a budget under €100 a month, where Landbot, Tidio and Crisp list entry plans below that in euros or dollars. Do not choose it if you need a shared inbox for several people, tickets, voice or messaging channels. Javo costs €600 per month per product and is set up for you.

Javo is a website agent set up for you at €600 per month per product. It does not include voice or messaging channels or a tool your team configures and maintains.

What to test on a small business site

Ask each option ten real questions from your customers in French, on a phone and on a computer. Record whether the answer is correct, whether it names the source page and whether your team receives a usable contact.

Read the privacy information the vendor provides and check who processes visitor data before you install anything. See the articles on AI chatbot transparency rules and on the data a chat collects.

Related guides

AI Act article 50 and chatbots · CNIL fines in 2025 and chat data · Small businesses without a website · Top 10 AI agents for websites

Best AI chatbots for hotels · Best AI chatbots for real estate agencies · Best AI agents for after-hours lead capture

Freshworks · Landbot · Smith.ai · Chatfuel

Request a Javo demo using your own website questions.

Sources

  1. Landbot: plans, chats and AI chats
  2. Tidio: current plans, Lyro allowances and managed options
  3. Crisp: plans, seats and AI credits
  4. Chatbase: official plans, message credits and branding add-on (rechecked 17 October 2026)
  5. LiveChat: plans, AI resolutions and extra resolution packages
  6. Botpress: current plans, conversation definition and AI usage
  7. Javo: current offer, implementation and pricing
Ben Tannenbaum

The author

Ben Tannenbaum

Founder, Javo

Ben founded Javo. He is also the founder and CEO of Aiso, which analyses real conversations between people and AI assistants at scale, and before that built a pricing-data startup for coworking spaces. He studied statistics.

LinkedIn profile

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