One person in nine on the planet uses ChatGPT every week

In a few years, asking a question to an AI has gone from a novelty to a habit for a large part of the world.

The figures

In February 2026, OpenAI said ChatGPT had reached 900 million weekly active users. The UN estimates the world population at 8.23 billion in 2025: that is roughly one person in nine. In July 2026, OpenAI added that its models reach more than one billion active users across all its products.

In France, the 2026 Baromètre du numérique found that 48% of people aged 12 and over used generative AI in 2025.

What your visitors now expect

• An answer, not a list of links: they type a question in plain words and expect a direct reply.
• At any hour: an assistant does not keep office hours.
• A clear next step: book, get a quote, be called back.

Meeting that expectation on your site

A chat agent configured with your services gives visitors the same experience on your site: they ask, it answers from your own information, and when a person is needed it collects their details.