Conversion
934 out of 1,000 visitors leave a typical landing page without getting in touch
The median landing page converts 6.6% of its visitors. What happens to the other 93.4%, and how a chat can give some of them a reason to stay.
Most visitors to a page leave without filling in the form, calling or booking. That is normal, and a benchmark shows how normal.
What the benchmark says
Unbounce studied 41,000 landing pages in the fourth quarter of 2024: 464 million visits and 57 million conversions. The median conversion rate across industries was 6.6%. On 1,000 visitors, that is 66 who convert and 934 who leave.
Why visitors leave
Some are not ready, some came by mistake, some compare several offers. But a share of them leave because of an unanswered question: the price, a delay, whether you cover their area. A form does not answer that question; it asks them to wait.
Give the hesitant a quicker path
- Answer the objections on the page: prices, delays and area served, in plain words.
- Offer a low-effort next step: a question in a chat is easier than a form with eight fields.
- Measure it separately: count chat leads apart from form leads, so you know what the chat really adds.
Even a single percentage point matters: on 1,000 visitors, it is 10 extra leads.
Sources
Javo answers your visitors, even out of hours.
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